PV installer and system integrator market survey

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PV installer and system integrator market survey being conducted by ENF Ltd. – a specialist photovoltaic research company.

Do you install PV systems directly or contract the installation work to other companies?

Install ourselves Contract to partners Both

How many Wp of modules did you install (including contracted to partners) in 2005?

Wp [Please be clear if Wp, kWp or MWp]

What percentage of installations were off-grid (independent) vs. grid-connected in 2005?

% Off-grid % Grid-connected [Based on Wp installed]

How many Wp of modules did you install in 2006? Wp

How many staff with technical installation ability do you have?

For the installation work you have done in the last 12 months (or just “typical work” if you feel 12 months gives a false picture), what percentage of your customers (based on Wp installed) have been:

Home owners	%
Commercial building owners	%
Other industry users	%
Public institutions/Government	%
Investors	%
Other	%
Did you base your answer on the last 12 months, or typical work?	12 Months Typical work

For the installation work you have done in the last 12 months (or “typical work”), what percentage of your installations (based on Wp installed) have been:

Roof mounted systems (home use)	%
Roof mounted systems (commercial/institutional)	%
Roof replacement (home use)	%
Roof replacement (commercial/institutional)	%
Other building-integrated (home use)	%
Other building-integrated (commercial/institutional)	%
Free-standing installation (home use)	%
Free-standing installation (commercial use)– eg. Power plant / power station / solar park	%
Other off-grid (commercial/institutional)	%
Other	%
Did you base your answer on the last 12 months, or typical work?	12 Months Typical work

If more than one country, please show what % of your installation are in each country (based on Wp)

Europe:

Austria	%	Hungary	%	Slovakia	%
Belgium	%	Italy	%	Spain	%
Czech Rep	%	Netherlands	%	Sweden	%
Denmark	%	Norway	%	Switzerland	%
Finland	%	Poland	%	Turkey	%
France	%	Portugal	%	UK	%
Germany	%	Romania	%	Ukraine	%
Greece	%	Russia	%	Other Europe	%

Americas:

Argentina	%	Ecuador	%	Uruguay	%
Brazil	%	Mexico	%	Venezuela	%
Canada	%	Panama	%	Other Americas	%
Chile	%	Perú	%
Colombia	%	USA	%

Asia and Pacific:

Australia	%	Japan	%	South Korea	%
Bangladesh	%	Malaysia	%	Sri Lanka	%
China	%	New Zealand	%	Taiwan	%
Hong Kong	%	Pakistan	%	Thailand	%
India	%	Philippines	%	Other APAC	%
Indonesia	%	Singapore	%

Africa:

Middle East:

Algeria	%
Egypt	%
Kenya	%
Morocco	%
South Africa	%
Tanzania	%
Other Africa:	%

Iran	%
Israel	%
Jordan	%
Saudi Arabia	%
UAE	%
Other Middle East:	%

In the last 12 months have you sourced modules:

From a system integrator that sells complete PV systems

From a wholesaler that sells separate components

Directly from the module manufacturer as their brand

Directly from the module manufacturer with your specifications and your brand (OEM)

Manufactured in your own factories

Other

[Note: Multiple answers acceptable]

Do you purchase complete PV systems from a SYSTEM INTEGRATOR? Yes No

If FROM A SYSTEM INTEGRATOR, (Note: Individual answers on brands are kept confidential)

Which system integrators have you purchased from/used in the last 12 months?

How would you rate these brands in terms of product quality and value for money?

Company Name	Product Quality	Value for Money	Loyalty
1.
2.
3.
4.
5.

IF want to avoid ANY COMPANIES – Why do you want to avoid buying them again?

Company:	Company:
Reason:	Reason:

Which module brands have you purchased/used in the last 12 months? (Note: Individual answers on brands are kept confidential)

How would you rate these brands in terms of product quality and value for money?

Company Name	Product Quality	Value for Money	Loyalty
1.
2.
3.
4.
5.

IF want to avoid ANY COMPANIES – Why do you want to avoid buying them again?

Company:	Company:
Reason:	Reason:

Do you use inverters? Yes No

If you use inverters

In the last 12 months have you sourced inverters:

	From a system integrator that sells complete PV systems
	From a wholesaler that sells separate components
	Directly from the inverter manufacturer as their brand
	Directly from the inverter manufacturer with your specifications and your brand (OEM)
	Manufactured in your own factories
	Other

Which inverter brands have you purchased/used in the last 12 months? (Note: Individual answers on brands are kept confidential)

How would you rate these brands in terms of product quality and value for money?

Company Name	Product Quality	Value for Money	Loyalty
1.
2.
3.
4.
5.

IF want to avoid ANY COMPANIES – Why do you want to avoid buying them again?

Company:	Company:
Reason:	Reason:

Do you install ROOF MOUNTED SYSTEMS? Yes No

If install ROOF MOUNTED SYSTEMS

In the last 12 months have you sourced roof mounting systems:

	From a system integrator that sells complete PV systems
	From a wholesaler that sells separate components
	Directly from the mounting system manufacturer as their brand
	Directly from the mounting system manufacturer with your specifications and your brand (OEM)
	Manufactured in your own factories
	Other

Which mounting system brands have you purchased/used in the last 12 months? (Note: Individual answers on brands are kept confidential)

How would you rate these brands in terms of product quality and value for money?

Company Name	Product Quality	Value for Money	Loyalty
1.
2.
3.
4.
5.

IF want to avoid ANY COMPANIES – Why do you want to avoid buying them again?

Company:	Company:
Reason:	Reason:

Do you use SOLAR TRACKERS? Yes No
[Note: Several solar tracker pictures were shown]

If you use SOLAR TRACKERS (eg. for free standing / power plant installations)

In the last 12 months have you sourced solar trackers:

	From a system integrator that sells complete PV systems
	From a wholesaler that sells separate components
	Directly from the solar tracker manufacturer as their brand
	Directly from the solar tracker manufacturer with your specifications and your brand (OEM)
	Manufactured in your own factories
	Other

Which solar tracker brands have you purchased/used in the last 12 months? (Note: Individual answers on brands are kept confidential)

How would you rate these brands in terms of product quality and value for money?

Company Name	Product Quality	Value for Money	Loyalty
1.
2.
3.
4.
5.

IF want to avoid ANY COMPANIES – Why do you want to avoid buying them again?

Company:	Company:
Reason:	Reason:

Which attributes are important when selecting a PV supplier and their products? (1 = unimportant, 5 = most important).
	Unimportant Most important
Price	1 2 3 4 5
Delivery	1 2 3 4 5
Credit terms	1 2 3 4 5
Brand	1 2 3 4 5
Warranty	1 2 3 4 5
Perceived product quality	1 2 3 4 5
Company reputation	1 2 3 4 5
Accuracy of product rating	1 2 3 4 5
Performance of product	1 2 3 4 5
Ease of doing business	1 2 3 4 5
Technical support	1 2 3 4 5
Customer service and sales relationship	1 2 3 4 5
Marketing support - promotion, lead generation, etc.	1 2 3 4 5

When considering the quality of a module, how important is the brand of cell used.
Not important 1 2 3 4 5 Very Important

If 4 or 5, then: What cell brands do you consider to be high quality? (Up to 3 brands) (Note: Individual answers on brands are kept confidential)
Brands:1. 2. 3.

The final questions are optional. We hope you don't mind answering them confidentially, but we understand if you prefer not to.

On average, how much have you paid for your modules in 2006? Note:The individual answers for this question will be completely confidential)
US$ /Wp or € /Wp
The price you have shown is for: Mono/Polycrystalline module Thin-film module

Have you already made a contract for your module supply in 2007?
If YES,
On average, how much will you pay for your modules in 2007? (Note: The individual answers for this question will be completely confidential)
US$ /Wp or € /Wp
The price you have shown is for: Mono/Polycrystalline module Thin-film module